Source: Brett Molina / USA Today
Verizon Wireless is backing off plans to charge customers for one-time payments made online or by phone with their credit cards.
In a statement released Friday, the wireless carrier cited customer feedback as the reason for cancelling the fee.
“Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time,” said Verizon president and CEO Dan Mead in a statement.
The announcement follows reports from outlets including the New York Times that the FCC planned on looking into the proposed fee.
“On behalf of American consumers, we’re concerned about Verizon’s actions and are looking into the matter,” said the FCC statement obtained by the Times.
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