Source: Erin McClam / NBC News
The Cabinet secretary responsible for Obamacare apologized Wednesday to Americans frustrated by the glitch-prone website that has blocked them from comparing and enrolling in health insurance plans.
Kathleen Sebelius, the secretary of health and human services, called it “a miserably frustrating experience for way too many Americans.”
“I am as frustrated and angry as anyone with the flawed launch of healthcare.gov,” she told the House Energy and Commerce Committee. “So let me say directly to these Americans: You deserve better. I apologize.”
Just Tuesday, the site crashed for the second time in a week when a data center owned by Verizon went down.
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